topic Re: Standard Membership and The Don in Other Help

Can't buy the Don

Anon — Thu, 20 Jun 2013 13:20:54 GMT

Hi my membership will expire 16th of June with 10 euros pack. I just top up for Don 20 euros but but does not let use the don pack.

Help pls.

Re: Standard Membership and The Don

dalyer — Tue, 11 Jun 2013 14:51:07 GMT

That's correct. Your current membership will run until 16th June (midnight) and when it expires the Don membership that you just purchased will start. Buying a membership while there is a current membership in force does not prematurely terminate the current membership. The newly purchased membership "stacks" until the current membership (and any other stacked memberships) have run their course first.

Hope this helps.

Re: Standard Membership and The Don

Anon — Wed, 31 Jul 2013 19:07:42 GMT

i bought a new membership in error and now i cant use my old one why

Re: Standard Membership and The Don

dalyer — Wed, 31 Jul 2013 20:14:52 GMT

What exactly do you mean?

What does your online account say about your membership and expiry date - both current and any that are queued?

Are you able to make/receive calls and send/receive texts?

Hope this helps.