topic Re: network down in Other Help

network down

Anon — Mon, 30 Jun 2014 13:22:17 GMT

network down from 12 noon. no network coverage

Re: network down

dalyer — Mon, 30 Jun 2014 14:03:56 GMT

Working fine for me all day (Dublin central).

Where are you?

Do you get no signal at all?

Or do you get a signal but cannot use services?

Can you send or receive texts or make or receive calls at all?

What does your online account say about your membership status, expiry date and allowance balances?

Any chance you breached the fair usage limits and got barred for the remainder of your current membership month?

Fair Use Policy/ Acceptable Use Policy

Have you logged a support request to ask 48 for assistance?

How to get help

Hope this helps.

Re: network down

Anon — Mon, 30 Jun 2014 14:06:42 GMT

tuam co galway. no signal at all, cant make call or texts. have checked tesco and lyca mobile sims and there is no network aswell. so as they r runing on o2 network as 48 so it has to be some network issue. membership was bouht today. there r good few more people with same issue

Re: network down

dalyer — Mon, 30 Jun 2014 14:50:31 GMT

OK - you should log it with support so to make sure that they're aware of it.

Re: network down

ccorcoran — Tue, 01 Jul 2014 09:52:27 GMT

I have the same problem...

Re: network down

dalyer — Tue, 01 Jul 2014 10:24:02 GMT

You should log a support query to get assistance from 48 support.

Hope this helps.