topic Re: payed my package but no internet or calls in Other Help

payed my package but no internet or calls

Anon — Tue, 24 Jun 2014 14:43:33 GMT

I renewed my guido today and i have yet to get my calls and internet can somebody help

Re: payed my package but no internet or calls

dalyer — Tue, 24 Jun 2014 15:03:43 GMT

What does your online account say about your membership status (current and next if applicable) and expiry date?

Re: payed my package but no internet or calls

Anon — Tue, 24 Jun 2014 15:29:33 GMT

25/6 until the 25/7 does that mean it wont b available until then

Re: payed my package but no internet or calls

dalyer — Tue, 24 Jun 2014 15:48:28 GMT

If your expiry date is the 25th then your current membership won't expire until tomorrow at midnight and then your new membership will kick in. If you have used up allowances on your current membership and need to make calls/send texts etc. then you need to buy an add-on:

http://www.48months.ie/boiler-plate/add-on-rules

Memberships always run their full monthly course. Buying a new membership when you have a current one in place does not prematurely end the current one. The new membership stacks to kick in when the current one has expired.

Hope this helps.