topic Re: membership not working in Other Help

membership not working

Anon — Sat, 17 May 2014 11:13:37 GMT

I have topped up my phone by 10euro and I texted guido monthly to 1745 and they replied saying my membership was working , but I went to my account online to make sure and it says membership not paid and it is not working.

Re: membership not working

dalyer — Sat, 17 May 2014 12:03:21 GMT

What is your credit balance?

What transactions does the My History link on your account list?

Can you actually make/receive calls and send/receive texts?

If you can then any chance you're mistkanely logging into the wrong 48 account? I've done it myself before!

Re: membership not working

Anon — Sat, 17 May 2014 14:14:10 GMT

I just tried to pay my membership but i keep getting an error message i have €20 credit ive tried 3 times but it still wont accept my money!! lo.........l any ideas??

Oops! You got an error!

error during your order creation, please try again.

Re: membership not working

dalyer — Sat, 17 May 2014 21:31:56 GMT

If it keeps failing you might need to log a support query to ask 48 for assistance:

How to get help

I presume you're trying to buy membership through your online account?

What happens if you just text "Don" to 1745?

Hope this helps.

Re: membership not working

Anon — Sun, 18 May 2014 19:08:35 GMT

Hey dayler it finally went through for me thanks I guess there was an issue with the website

thanks again

Re: membership not working

dalyer — Sun, 18 May 2014 19:27:08 GMT

Glad you got it sorted.

Thanks for posting back that it eventually worked.

Maybe it was some transient problem with the website.

Re: membership not working

Anon — Fri, 13 Jun 2014 13:02:02 GMT

i just texted Guido to 1745 and it said that my membership was active, but its not working

Re: membership not working

dalyer — Fri, 13 Jun 2014 13:25:41 GMT

@chloexo wrote:
i just texted Guido to 1745 and it said that my membership was active, but its not working

Duplicate post - I replied to your other one here:

http://community.48months.ie/t5/Need-Help/membership-not-working/m-p/26633#M8413