topic Not accepting credit card in Other Help

Not accepting credit card

markmcg — Wed, 11 Jun 2014 11:25:00 GMT

Have not had credit in long time every time I go to pay it gets to visa password (3digits) then it says won't accept because of security limitations

Re: Not accepting credit card

dalyer — Wed, 11 Jun 2014 14:12:31 GMT

Did this card ever work for payments on 48?

Or for payments elsewhere online?

It could be that you need to enable 3-D Secure verification (e.g. Verified By VISA or equivalent) to use it online:

http://en.wikipedia.org/wiki/3-D_Secure

Your bank should be able to advise.

Or if you tried to use it and entered the wrong details too many times then you may be locked out of using it online for a period of time. Again ask your bank or maybe also 48 support:

How to get help

For the moment while you cannot make online payments with this card you may have to make do with topping up by voucher and then buying membership/add-ons online from your credit balance or by text:

How do I top up? Overview of the top-up payment op...

How do I buy stuff by text?

Hope this helps.

Re: Not accepting credit card

eightpercent — Fri, 13 Jun 2014 09:22:14 GMT

So if youve locked yourcredit card out how long do you have to wait before it's unlocked.

Re: Not accepting credit card

dalyer — Fri, 13 Jun 2014 10:09:28 GMT

Think somebody recently mentioned a month?

But you might want to contact 48 support and/or your bank to confirm this:

How to get help

In the meantime the only other options might be to get somebody else to topup/buy stuff for you or topup by voucher and then buy stuff from your credit balance online or by text:

How do I top up? Overview of the top-up payment op...

How do I buy stuff by text?

Hope this helps.