Why can't I see where I'm spending my credit?

rineanna — Wed, 19 Jun 2013 13:06:21 GMT

Really love the service and have bought membership, top-ups and credit. However, I'd like to know where my credit goes! As I don't get a bill, I can't tell if I'm using it all on MMS, International TXT, Premium Numbers, etc. Are there plans to make this detail available to customers?

Re: Why can't I see where I'm spending my credit?

dalyer — Wed, 19 Jun 2013 13:28:57 GMT

Normally your main expenditure should be for monthly membership and that pays in one go for the bundled services under the relevant membership package:

http://48months.ie/deal

Other expenditure might be on add-ons (if you use up your membership bundled allowances and need more):

http://48months.ie/boiler-plate/add-on-rules

and maybe also on other services charged from your credit balance - e.g. international calls/texts etc.

http://48months.ie/pricing

I think that 48 can provide call/text logs etc. on demand if you log a support request and ask them but normally detailed info about usage is not available. I guess that this keeps the costs down.

Your phone should also keep logs of calls/texts in case that helps keep local track of what you're spending your credit balance on?

Hope this helps.

topic Why can't I see where I'm spending my credit? in Other Help

Why can't I see where I'm spending my credit?

Re: Why can't I see where I'm spending my credit?