topic Re: connection in Other Help

connection

annakuom1 — Fri, 23 May 2014 12:12:08 GMT

I just got a micro sim and when I put it in my phone it just says emergency calls only. I tried searching for networks but it wont let me connect to 48...

Re: connection

dalyer — Fri, 23 May 2014 12:26:28 GMT

Did you register the SIM?

Is your phone unlocked for use on any network?

Unlock guide

Re: connection

annakuom1 — Fri, 23 May 2014 14:31:40 GMT

Well I ordered one and it said it would have my number and my credit on it and yes my phone is unlocked...

Re: connection

dalyer — Fri, 23 May 2014 14:46:59 GMT

Is this your first SIM with 48 or a replacement SIM?

Whichever it is did you use the correct registration procedure?

Need to swap your SIM?

All you need to know about SIMs

What does your online account say?

You probably need to contact 48 support about this:

How to get help

Hope this helps.

Re: connection

annakuom1 — Fri, 23 May 2014 15:17:01 GMT

Thanks:)

Re: connection

dalyer — Fri, 23 May 2014 16:49:28 GMT

@annakuom1 wrote:
Thanks:)

If you can address some of the questions that I asked then I might be able to help further.

But if 48 support are already sorting you out then that's fine.

Hope this helps.

Re: connection

annakuom1 — Fri, 23 May 2014 18:33:28 GMT

Yeah they already sorted me out thanks:)