topic Re: 48 months in Other Help

48 months

Anon — Wed, 14 May 2014 17:03:25 GMT

I topped up €10 yesterday but it says nit paid cab you please help

Re: 48 months

Anon — Wed, 14 May 2014 17:10:42 GMT

Not * can *

Re: 48 months

dalyer — Wed, 14 May 2014 17:23:17 GMT

What does your online account say about your membership status, expiry date and cash credit balance?

Remember that topping up (your credit balance) is not the same as buying membership.

After topping up your credit balance you still need to buy membership.

Everything about membership

Where has my credit gone?

Hope this helps.

Re: 48 months

Anon — Wed, 14 May 2014 17:35:40 GMT

I got this some card two days ago
I paid €10 do I have to pay again?

Re: 48 months

Anon — Wed, 14 May 2014 17:45:34 GMT

Sim *

Re: 48 months

dalyer — Wed, 14 May 2014 17:49:25 GMT

It would help if you answered the questions that I asked in my first post:

What does your online account say about your memberhship status, expiry date and cash credit balance?

If you just topped up your credit balance then you still need to buy membership - you can do this and pay for it from yorur credit balance by texting the relevant code to 1745:

How do I buy stuff by text?

Hope this helps.

Re: 48 months

Anon — Wed, 14 May 2014 17:51:15 GMT

Okay thank you very much

Re: 48 months

dalyer — Wed, 14 May 2014 17:54:14 GMT

@itss_hafsa wrote:
Okay thank you very much

I don't understand.

You haven't addressed the questions that I asked.

Is everything OK now or something?

Re: 48 months

Anon — Wed, 14 May 2014 18:07:54 GMT

Oh sorry
For my membership status it says not paid
And for my balance it says €10

Re: 48 months

Anon — Wed, 14 May 2014 18:09:07 GMT

And I don't know where you can see the expiry date

Re: 48 months

dalyer — Wed, 14 May 2014 18:26:49 GMT

@itss_hafsa wrote:
Oh sorry
For my membership status it says not paid
And for my balance it says €10

OK - so you topped up your credit balance but never bought membership.

If you want €10 Guido membership then text "guido" (without the quotes) to 1745.

Hope this helps.

Re: 48 months

Anon — Wed, 14 May 2014 18:33:33 GMT

I did that it's working now it says the time left and when it will be expired whch is next month thanks you for your help

Re: 48 months

dalyer — Wed, 14 May 2014 18:38:28 GMT

Great - glad it helped.

This means that your membership will expire at midnight on 14th June 2014 and you need to buy a new one then or beforehand.

Note that if you buy one beforehand your current membership still runs until 14th June.

If you happen to use up membership allowances before 14th of the month then you can buy add-ons to tide you over:

http://www.48months.ie/boiler-plate/add-on-rules

When buying membership you can either topup your credit balance and then buy the membership/add-ons online or by text and pay for them from your credit balance. Or you can buy them directly and pay for them by credit card online. You won't need cash credit on your account unless you use any of the services not covered by membership allowances:

Other call charges

Hope this helps.

Re: 48 months

Anon — Wed, 14 May 2014 18:58:50 GMT

Okay thank you, you really helped

Re: 48 months

dalyer — Wed, 14 May 2014 19:46:32 GMT

Thanks. Glad it helped.