topic Re: membership after topup in Other Help

membership after topup

miegas — Tue, 13 May 2014 10:33:37 GMT

Hi, I topup my membership, but there writing if need wait. How long I need my phone now

dalyer — Tue, 13 May 2014 11:55:39 GMT

Your query is unclear.

What happens when you log into your online account?
Can you see your membership status and expiry date?

If so what details are displayed?

Hope this helps.

miegas — Tue, 13 May 2014 12:22:53 GMT

Now its start working, but internet not, open only 48months web page. I cant send and get emails

dalyer — Tue, 13 May 2014 12:27:16 GMT

OK - so you can make/receive calls and send/receive texts?

For internet you need to configure your settings - did you do this?

Did it work before or have you just joined 48? If so you need to follow the steps here:

Hope this helps.

miegas — Tue, 13 May 2014 13:26:11 GMT

Everything bact to normal. All my setings are good and dont haved big problems, only today after membership payment

dalyer — Tue, 13 May 2014 13:37:28 GMT

OK -so everything working again?

That's good to hear.