topic Re: I cant Register a replacement SIM in Other Help

I cant Register a replacement SIM

Anon — Thu, 01 May 2014 16:45:02 GMT

Cant seem to register my new replacemnt sim.. Any ideas, Thanks

Re: I cant Register a replacement SIM

Anon — Thu, 01 May 2014 16:54:39 GMT

I have enterd the registartion code here https://www.48months.ie/profile/sim# but it just logs me out when I press continue

Re: I cant Register a replacement SIM

dalyer — Thu, 01 May 2014 17:06:32 GMT

If you followed this guide

48 Starter Guide

but it still doesn't work then you may need to contact support for assistance

How to get help

Hope this helps.

Re: I cant Register a replacement SIM

Anon — Thu, 01 May 2014 19:33:07 GMT

I follwed these step to regsiter my new shaped sim howver step 2 wont work http://community.48months.ie/t5/Most-Popular-Questions/Need-to-swap-your-SIM/td-p/15707..

Re: I cant Register a replacement SIM

dalyer — Thu, 01 May 2014 21:42:22 GMT

You probably need to contact support so.

See the link that I posted above.

Hope this helps.

Re: I cant Register a replacement SIM

Anon — Thu, 01 May 2014 23:54:15 GMT

When I try to contact support I get directed to the login page when I enter my details (which are correct) the page just reloads itself and i still remain on the login page. i have been trying to contact support all day but every browser i try keep doing the same thing. Any other way i can get in contact with support?

Re: I cant Register a replacement SIM

Anon — Fri, 02 May 2014 01:06:56 GMT

Not just you. I have the same issue. And whenever I try to get to the support team, to log a ticket, it kicks me out straight away.

Re: I cant Register a replacement SIM

Anon — Fri, 02 May 2014 01:11:42 GMT

I am enclosing a copy of the link when it kicks you out to the login page. As far as I can see there is a redirect route in the algorithm. Please flag it with the webpage support(whoever of the 48 crew is reading this right now), so they can debug it. Thanks.

https://www.48months.ie/auth/login/?redirect=fd7667384364d9dfaf9f2bd3020a82ddb286c1a648b38b5c

Re: I cant Register a replacement SIM

dalyer — Fri, 02 May 2014 06:20:37 GMT

I have these problems too. See this thread for an email address that you can use to contact support if the website contract form ever fails to work like now.

http://community.48months.ie/t5/Techie-Updates/Complete-Planned-website-maintenance-0-45am-on-Wed-30th-April/m-p/24529#U24529

Hope this helps.

Re: I cant Register a replacement SIM

dalyer — Fri, 02 May 2014 08:18:58 GMT

I've flagged the site issues with 48 so hopefully they will look into them ASAP.