topic Re: top up and support site error in Other Help

top up and support site error

denis2410 — Sat, 15 Jun 2013 13:06:20 GMT

i topped up by 20 into my account by card.. Money came out of my card but nothing shown in history about any top up.. And when i try to contact an agent it gives me an error and it says that i cant log into the support site..?

Re: top up and support site error

dalyer — Sat, 15 Jun 2013 13:18:05 GMT

Try this link - it should allow you to log a support request asking 48 for help with this even if you cannot log into your online account:

http://help.48months.ie/anonymous_requests/new

Hope this helps.

Re: top up and support site error

denis2410 — Sun, 16 Jun 2013 13:57:37 GMT

it asks to verify email.. but not recieving any verification links.. is there any admin that can contact me here instead?

Re: top up and support site error

dalyer — Sun, 16 Jun 2013 14:00:02 GMT

I think that you will have to log a support query to get 48 to look into this for you so.

Hope this helps.