topic Re: Help! in Other Help

Help!

Anon — Wed, 02 Apr 2014 15:41:47 GMT

ive got a new phone which is locked to 3 network , but before i got my 'mobile number password' i got rid of my old unlocked phone , now i have no way of putting the 48 sim into an unlocked phone and getting the mobile password , i also cant switch over my old 48 number to my new 3 sim card without the mobile number password

Re: Help!

dalyer — Wed, 02 Apr 2014 15:50:45 GMT

What exactly do you mean by "before I got my mobile number password" and "getting the mobile password"? It's not clear what you are referring to here.

One way or another you will need to get your new phone unlocked if you want to use it on 48 so seems to me that this is the first step for you to tackle?

If you then want to port your number from 3 to 48 and you don't have a working 3 SIM to receive the porting security code to the old number then you will have to contact 48 support for assistance when porting the number:

How do I keep my old number?

Hope this helps.

Re: Help!

Anon — Thu, 10 Apr 2014 00:42:12 GMT

I'm switching over to 3 network and wish to take my number from 48 to 3 , on the three website it asks for a pass code that is SMS'd to each sim card to be typed in but I can't get access to my 48 sim as I have no unlocked phone and no way of checking my SMS's

Re: Help!

dalyer — Thu, 10 Apr 2014 02:01:34 GMT

I think you'll need to ask 3 about this - i.e. what is their procedure when somebody is not in a position to get the porting security code. Or borrow an unlocked phone if possible to get the code.

Hope this helps.