topic Re: Payment Problem in Other Help

Payment Problem

francisl — Tue, 18 Mar 2014 16:39:30 GMT

Iv just joined 48 but can't pay membership due to 'technical issue'. Is anyone else experiencing this problem or have I done something wrong? Phone is working for incoming calls.thanks

Re: Payment Problem

dalyer — Tue, 18 Mar 2014 16:42:39 GMT

This gets reported sporadically. Not sure why. Your best bet is to contact 48 support and ask them for advice:

How to get help

In the meantime you could try topping up by voucher and then buying membership/add-ons by text or online until the online payment issue is sorted out?

http://community.48months.ie/t5/Need-Help/Cant-top-up/m-p/20231#M6098

Hope this helps.

Re: Payment Problem

francisl — Tue, 18 Mar 2014 16:46:47 GMT

Thanks dayer. How do I top up by voucher?? I'm a rookie here...

Re: Payment Problem

dalyer — Tue, 18 Mar 2014 16:48:28 GMT

Follow the second link that I posted.