topic Re: Needless texts in Other Help

Needless texts

Anon — Sat, 15 Mar 2014 10:16:07 GMT

Hi,

I have my DON membership untill 23 of March, which includes internet.

Yesterday i got a text from 48 saying your internet adds on will run out soon and today another text saying my internet has run out.

On my profile on 48 website Ive still 5GB to use ...

why am I getting unnecessary texts which don't relate to me.

My friend who hasnt paid his membership this month yet also got a text saying his internet has run out ..? how if he didn't have any ...

It's all good as my internet is still working but why you need to stress lil girl here 😜

Just saying 😛

Dominika x

Re: Needless texts

1amcn — Sat, 15 Mar 2014 11:01:24 GMT

Hi Dominissa55555

Seemingly there were a few Technical Glitches yesterday, it's Possible it be related...

You were correct to review your online account & confirm the details there.

However, should you feel Strongly about it - Consult the 48 Care Crew...

http://help.48months.ie/requests/new

🙂

Re: Needless texts

dalyer — Sat, 15 Mar 2014 21:49:51 GMT

Are you sure that you and your friend hadn't previously bought an internet add-on whose monthly period was out of sync with your membership monthly period? I did this once with a landline add-on and forgot about it and when I got the expiry reminder text about it I thought it was a mistake.