topic Re: Price plan not available in Other Help

Price plan not available

Anon — Thu, 13 Jun 2013 11:59:55 GMT

Hi, I've been using the all calls and all texts price plan for the last couple of months and by accident I chose the wrong price plan whilst renewing membership, when I went to change the plan as I noticed it was the wrong one, my previous plan wasn't available to me. Can anyone help me with this?

Re: Price plan not available

dalyer — Thu, 13 Jun 2013 12:06:13 GMT

So I guess you're a member since before 5th March 2013 and you were still eligible to buy the Standard €10 all calls/texts membership until you (inadvertently?) bought a different membership which now makes Standard unavailable to you? That is how it works - i.e. how you can lose your right to buy Standard membership - and how it was explained to members by email before 5th March. All I can suggest is that you log a support request and ask 48 if they can relent here and reinstate your right to buy the Standard membership (probably with effect from your next monthly membership period):

http://help.48months.ie/requests/new

Good luck! 🙂

Hope this helps.

Re: Price plan not available

Anon — Thu, 13 Jun 2013 14:19:52 GMT

Thanks very much!

Re: Price plan not available

dalyer — Mon, 15 Jul 2013 10:34:29 GMT

Good news... Seemingly this has changed now and anybody who was a member before March 5th 2013 can now purchase Standard membership even if they have since bought one of the other memberships in the meantime.