topic Re: Can't get internet in Other Help

Can't get internet

Anon — Sun, 23 Feb 2014 13:40:37 GMT

I changed my carrier settings and my internet still won't work!why is this so?please help, thanks!

Re: Can't get internet

dalyer — Sun, 23 Feb 2014 14:06:13 GMT

Try all of the step here including contacting 48 support if all else fails:

http://community.48months.ie/t5/Need-Help/Samsung-Galaxy-phones-internet-settings/m-p/13363#M4013

Hope this helps.

Re: Can't get internet

Anon — Sun, 23 Feb 2014 21:51:33 GMT

I have an iphone 5?

Re: Can't get internet

dalyer — Sun, 23 Feb 2014 21:58:56 GMT

Try all of the steps in the link above to configure your settings.

Re: Can't get internet

Anon — Sun, 23 Feb 2014 23:23:24 GMT

Hi eanna.

Did you try restarting your phone after you correctly input all of the internet settings? That's worked for me in the past.

Let me know if that, or, dalyers link above helps.

Re: Can't get internet

Anon — Sat, 01 Mar 2014 15:39:33 GMT

Yes that worked thanks!

Now it says my account is de-activated?why?and how do I activate it again?please

Thanks,
Eanna

Re: Can't get internet

1amcn — Sat, 01 Mar 2014 17:20:13 GMT

http://help.48months.ie/requests/new

Hello ennacallaghan91

Have you two accounts? Which one has been deactivated? Usually an account will be closed by 48 after a significant period of inactivity - can you post back if that could be the case?

Log a Suppot ticket so 48 can investigate using the link at the top of this post.

🙂

Re: Can't get internet

Anon — Sun, 02 Mar 2014 01:04:30 GMT

Yes that's correct thanks!
But I want to change the email address on my
activated account to eannacallanan@hotmail.com but that's the email address on my de-activated account, so it says that the email address has been used already, but I made up the email address on my active account so I can't log into the email. How do I change it if that email is used already?please help!

Thanks a lot,
Eanna

Re: Can't get internet

dalyer — Sun, 02 Mar 2014 07:47:48 GMT

You need to contact 48 support to sort this out.

Re: Can't get internet

Anon — Sun, 02 Mar 2014 15:06:49 GMT

Okay thanks