topic Transfer My Number in Other Help

Transfer My Number

Anon — Fri, 14 Feb 2014 15:00:31 GMT

Hi,

I recently joined 48 and I tried to transfer my number on Friday 8th of February, I have emailed twice but still got no helpful answer and I need my number transferred ASAP can someone please help?

Re: Transfer My Number

dalyer — Fri, 14 Feb 2014 15:18:45 GMT

How and when did you contact support?

Note this in case it's of any relevance:

How to get help

How long does it take to get a reply?

The 48 support crew work 7 days a week from 8am to 10pm. You can expect a reply within 6 business hours,

If you've responded to something they've sent you, it'll be 24 hours.

And if something has to be looked at by the tech guys, it can take between 3 and 5 working days to get resolved. If you e-mail in though, you'll get a reply within 48 hours.

Hope this helps.

Re: Transfer My Number

1amcn — Fri, 14 Feb 2014 15:19:37 GMT

Hi caoimhebyrd

I would suggest you contact your previous provider & ask for the transfare status on your number.
After which, Log a 48 support ticket and list the details your previous provider has told you.

A week is way too long.

🙂