topic Re: ABSOLUTE NIGHTMARE!!!!!!! 48 and i phone in Other Help

ABSOLUTE NIGHTMARE!!!!!!! 48 and i phone

Anon — Fri, 07 Feb 2014 21:42:27 GMT

I have never experienced this kind of trouble with ANY sort of technology before and I am absolutely DISGUSTED with the lack of help on 48's end.

I switched from meteor to 48 2 days ago and had my i phone 4 unlocked and I still have NO SERVICE on my 48 sim!!!

DONT tell me to RESTORE my phone, I have done this 3 times

DONT ask me to restore my network settings that has also been done

I have SYNCED it with i tunes

I have put in a vodaphone sim and it has worked with that

When I try ringing my phone nothing happens and it says my phone is unavailable

I have contacted apple and they were more than helpful

I have gone into meteor and my number has been fully transfered

So will SOMEONE PLEASE explain to me what the hell is going on and who is going to SOLve this problem for me once and for ALL

Re: ABSOLUTE NIGHTMARE!!!!!!! 48 and i phone

dalyer — Fri, 07 Feb 2014 22:12:22 GMT

When you synced with iTunes did you have a small amount of credit to cover the cost of the UK text that iTunes may send in order to activate the iPhone on an MVNO such as 48?

Did you enable data roaming?

Is this of any use?

https://discussions.apple.com/thread/4282157

Hope this helps.

Re: ABSOLUTE NIGHTMARE!!!!!!! 48 and i phone

Anon — Fri, 07 Feb 2014 22:14:01 GMT

Yes I previously had 1 euro credit and i topped up by 10 euro with 48, which I would really like back at this stageif it doesnt work

Re: ABSOLUTE NIGHTMARE!!!!!!! 48 and i phone

dalyer — Fri, 07 Feb 2014 22:18:00 GMT

Can you maually scan for networks and connect to 48 (or O2 if 48 is not listed)?

Did you enable data roaming?

Did the Apple forum link help at all?

(Note that if/when it does start working you will have to buy membership in order to be able to make calls/send texts - topping up is not enough).

Hope this helps.

Re: ABSOLUTE NIGHTMARE!!!!!!! 48 and i phone

Anon — Fri, 07 Feb 2014 22:38:06 GMT

I manually scanned for networks and it still wont let me connect, Data roaming was enabled, The apple forum helped in unlocking my phone and they said it could be a problem with your sim or network, I have already bought the guido membership as I thought it would solve the no service problem but it didnt!!!!!

Re: ABSOLUTE NIGHTMARE!!!!!!! 48 and i phone

dalyer — Fri, 07 Feb 2014 22:44:58 GMT

When you scan for networks do you see 48?

What exactly happens when you try to connect to it? Any other errors/messages other than "restricted network etc."?

Edit: this link is US based but maybe some of the tips are still useful here?

http://smallbusiness.chron.com/fix-restricted-network-iphone-4-72209.html

Re: ABSOLUTE NIGHTMARE!!!!!!! 48 and i phone

Anon — Fri, 07 Feb 2014 22:48:27 GMT

When I scan for 48 it comes up I click into it and the restricted network message comes up

Re: ABSOLUTE NIGHTMARE!!!!!!! 48 and I phone

1amcn — Fri, 07 Feb 2014 22:59:51 GMT

I would be interested in knowing what actually is the problem...

But - if apple already declared the handset was activated...I suggest trying the 48 Sim in another unlocked handset...(If not already)

The outcome of trying the Sim - would point to either, needing another 48 Sim - or, contacting apple again.

Re: ABSOLUTE NIGHTMARE!!!!!!! 48 and I phone

Anon — Fri, 07 Feb 2014 23:06:43 GMT

I have also tried both of the links you sent me and theyre not working, I dont have anotheer phone to put the sim into at the moment but when I get my hands on one i will, In the meantime I'll have to order another micro sim incase it is the problem

Re: ABSOLUTE NIGHTMARE!!!!!!! 48 and I phone

1amcn — Fri, 07 Feb 2014 23:16:17 GMT

Hi again,

Good idea!, can you let us know the outcome when you try the Sim in another handset etc... as i said it would be interesting to know what the problem was.

Re: ABSOLUTE NIGHTMARE!!!!!!! 48 and I phone

Anon — Fri, 07 Feb 2014 23:26:22 GMT

IT would be interesting ????? I dont exactly care for what is interesting at this stage I just want a working network!

Re: ABSOLUTE NIGHTMARE!!!!!!! 48 and I phone

dalyer — Sat, 08 Feb 2014 10:14:45 GMT

Deleted - ignore.

Re: ABSOLUTE NIGHTMARE!!!!!!! 48 and i phone

1amcn — Mon, 10 Feb 2014 11:12:42 GMT

Follow up.

amymoonieface

Are you now operational?

🙂

Re: ABSOLUTE NIGHTMARE!!!!!!! 48 and i phone

Anon — Mon, 10 Feb 2014 12:41:40 GMT

Feel your pain! went through the same lack of support for days and only to find the 48 card fried my phone! exact same issue your having with your phone and same " restricted network" emergency calls only.... but now my phone can not accept any sim at all even though all locks ar off... returned phone to shop and they said cheaper to buy new phone.

Here is the support I got make interesting reading:

http://community.48months.ie/t5/Need-Help/THINGS-ARE-SO-MESSED-UP-NO-SERVICE-FROM-OLD-SERVICE-PROVIDER-NOR/m-p/19869#U19869

Re: ABSOLUTE NIGHTMARE!!!!!!! 48 and i phone

1amcn — Mon, 10 Feb 2014 13:52:45 GMT

Nailer2014

Just read your link... Unfortunately the forum is open and only other 48 customers reply to your ~~queues~~ queries here.

It's a pity none of our suggestions worked for you, as we assum that you realize by posting here its other 48ers attempting to help...

48 Support is contacted by raising a ticket as suggested in the reply posts.

🙂

Re: ABSOLUTE NIGHTMARE!!!!!!! 48 and i phone

Anon — Mon, 10 Feb 2014 14:02:57 GMT

Hi 1amcn,

Your spot on there, and I did say to one poster who replied to my Hardship that they made more sense and were more help than SUPPORT!

See when talking here you do get seggestions from 48rs that try to help by attempting to relay real problems they may have experienced and over came in the hope that it may help others, But with support which was almost none existant, tried with me at least to conveay a level on confidance that they were and knew what they were doing where as in reality they must have a script on front of them that they must follow, which I might add is of no help what so ever, I do not blame support people for not being able to help rather 48s management for putting people in a position that may not be suitable for the job in-hand.

Re: ABSOLUTE NIGHTMARE!!!!!!! 48 and i phone

1amcn — Mon, 10 Feb 2014 14:08:31 GMT

nailer2014

Mind me asking what the phone shop said with regards to the S3?

Re: ABSOLUTE NIGHTMARE!!!!!!! 48 and i phone

Anon — Mon, 10 Feb 2014 14:27:59 GMT

Applerepairs! Computer and Phone Repairs.

Superquinn Lucan, Dublin...

Re: ABSOLUTE NIGHTMARE!!!!!!! 48 and i phone

Anon — Mon, 10 Feb 2014 19:20:54 GMT

Just an update

I moved backed to meteor.

I was appaled with the quality of help from 48 while I was left for 3 DAYS with NO SERVICE. I did everything to try to get it up and running, I recieved great service from apple, meteor and in my local gadet repair shop. I still dont know what the problem was I was told by someone who specialises in i phone repairs that it appeared 48 had NOT REGISTERED the imei number of my phone.

the most annoying part of the whole process is I was really looking forawrd to 48's great deals and I most likely wont get the 10 euro membership I paid back

ABOLSUTE PANTS!

Re: ABSOLUTE NIGHTMARE!!!!!!! 48 and i phone

1amcn — Mon, 10 Feb 2014 19:51:32 GMT

Hey amymoonieface

Far from good that you have returned to your previous provider... thank's for posting back - although not the update we hoped for...

Best of luck...