members

Anon — Tue, 04 Jun 2013 20:09:24 GMT

I bought balance on friday 30/5/2013 but my balance still not work why?

Re: members

dalyer — Tue, 04 Jun 2013 20:19:11 GMT

Your post is unclear. What exactly did you buy on Friday? Credit? Membership? An add-on?

What does your online account say about your membership status, expiry date and calls/texts/data/credit balances?

https://48months.ie/dashboard

What does your account history say about recent purchases?

https://48months.ie/orders/history

If you have a current membership then any chance you breached the fair usage limits and got barred for the remainder of the membership month?

http://www.48months.ie/boiler-plate/terms#18

Remember that if you have a current membership with time left to run then buying a new membership will not supersede it and prematurely terminate it. The current membership must run its course. Check in case you bought a membership which has now "stacked/queued" up to kick in when your current membership expires.

If you have used up your calls/texts/data allowances on your current membership then you may need to buy an add-on to tide you over until the membership expires:

http://www.48months.ie/deal

If you are still having problems then maybe log a support query to get 48 to help?

http://help.48months.ie/requests/new

Hope this helps.

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members

Re: members