topic I paid membrrship but still cant make calls in Other Help

I paid membrrship but still cant make calls

brokendreams — Tue, 21 Jan 2014 19:26:58 GMT

Even on account its showing my membership is paid for the month. Plz help

ciaranrocliffe — Tue, 21 Jan 2014 19:30:10 GMT

Im the same....topped up 3 hours ago and still cant do anything...on my page says being processed...sick of these problems with 48!!

1amcn — Tue, 21 Jan 2014 20:38:05 GMT

Hi folks

In response to both of you, log a support request using the link provided.

Hopefully it will get sorted soon.

🙂

dalyer — Tue, 21 Jan 2014 20:42:10 GMT

@brokendreams wrote:
Even on account its showing my membership is paid for the month. Plz help

What's your expiry date and current calls/text balances?

expedito — Sat, 09 May 2015 07:03:56 GMT

i paid lastnite but still cant make calls

dc888 — Sat, 09 May 2015 08:51:02 GMT

Hi expedito

I can see you figured out you needed to convert the balance into membership.

Just topping up does not give you the calls and texts for the month. You always need to convert it into membership.

If you need anything else just let me know.

Damian