topic 48 to provide analysis of our 'credit' usage? in Other Help

48 to provide analysis of our 'credit' usage?

Anon — Thu, 09 Jan 2014 23:10:10 GMT

Having come from a bill phone I could see where all my money was spent and what ate up my money.

Is there any chance that 48 might do an analysis of the items that eat our 'credit'? I have kept a very close eye on my 48 account when sending international texts and could account for every cent but it decreased by a €1 today for no apparant reason so it's very hard to prevent euros wandering off if I don't know how or where they have wandered off to!

It would be invaluable...

Pretty please??

Re: 48 to provide analysis of our 'credit' usage?

1amcn — Thu, 09 Jan 2014 23:35:47 GMT

Hi tarafiddle

Use the link I provided below to log a support ticket to look into the matter.

http://help.48months.ie/requests/new

🙂

Re: 48 to provide analysis of our 'credit' usage?

Anon — Thu, 09 Jan 2014 23:38:36 GMT

Thank you 🙂

I didn't want to be wasting people's time sifting through my calls / texts. It would provide a level of self sufficiency if a list were provided in our own account.

I'll ask anyway.

Re: 48 to provide analysis of our 'credit' usage?

dalyer — Fri, 10 Jan 2014 02:17:00 GMT

Remember that a long text could require more than one SMS each costing 25c when it's going international.

I remember my girlfriend's EU roaming text add-on seemingly disappearing too quickly but it turned out that she was sending long texts and thus using up more than one SMS each time.

Also - using "extended" (e.g. accented) characters reduces the maximum possible length of an individual SMS.

As far as I know 48 can give you details of your credit/allowance usage on request.

This is not provided as standard - I guess to cut costs?

Hope this helps.