topic Got new sim now cant do anything??? in Other Help

Got new sim now cant do anything???

Anon — Sun, 05 Jan 2014 14:09:47 GMT

Ordered a replacement a sim as my old one was faulty, that was all well and good and my new one arrived but as soon as i activated my new sim i cant make calls or texts and have no access to internet! I activated my sim Friday the 3rd of january and my Don membership took effect the 2nd of january. It is saying i have paid membership but i have no landline mins or any data what do i do?? Thanks in advance for any help

Re: Got new sim now cant do anything???

1amcn — Sun, 05 Jan 2014 15:14:21 GMT

Hi niallwalsh94

That's a right mess, that is...

This has occurred before... But I'm baffled to how it's happening!

Right away contact the Agent's to sort it out, click on my link below to start...

http://help.48months.ie/requests/new

Can you post back after & let me know what went wrong...?

🙂

Re: Got new sim now cant do anything???

dalyer — Sun, 05 Jan 2014 17:35:43 GMT

@niallwalsh94 wrote:
It is saying i have paid membership but i have no landline mins or any data what do i do?? Thanks in advance for any help

You mean your online account says current membership = Don and expiry date is 2nd Feb 2014 but says you have no landline call mins or data?

As above I guess that you will need 48 support on the case to sort this out.

Hope this helps.