topic Re: Can't topup membership in Other Help

Can't topup membership

Anon — Tue, 31 Dec 2013 16:54:20 GMT

Tried topping up my membership today and I get the message

"We are currently experiencing some technical issues and cannot process your request. Hang tight, our tech guys are working on it and hope to have it resolved shortly."

Anyone else with this, or just me?

Re: Can't topup membership

1amcn — Tue, 31 Dec 2013 18:01:18 GMT

Hi

To answer you thouroughly, i went through the entire process of purchasing The Don...it went through straight away a few moments ago.

My advice is to close all tabs and start the process anew...

🙂

Re: Can't topup membership

Anon — Wed, 01 Jan 2014 12:21:22 GMT

Yeah that's been happening me for days , I've twenty euro credit on my phone but it won't let me buy a plan 😕

Re: Can't topup membership

dalyer — Thu, 02 Jan 2014 13:33:31 GMT

If it doesn't work online then what about by text?

How do I buy stuff by text?

Handy short-codes

Hope this helps.

Paid my top up but cannt make a call. Y?

derrinturn — Thu, 02 Jan 2014 17:53:10 GMT

Pls help me. I paid my membership but I cannt make a call. Y?

Re: Can't topup membership

1amcn — Thu, 02 Jan 2014 19:42:38 GMT

Hi derrinturn

Can you check your 'My 48' page for me, check your start date of your membership and the end - can you also check for any notifications present.

🙂