topic Re: Network down in Other Help

Network down

Anon — Wed, 25 Dec 2013 19:07:51 GMT

I have no signal whatsoever. Several people in my family are also with 48 and their signal is down. This is increasingly a problem, its happening more and more often. Can you please tell me what's going on?

Re: Network down

Anon — Wed, 25 Dec 2013 21:00:49 GMT

Hi Hannah,

Sorry this has happened to you. As per the guidelines during the last network outage; have you tried restarting your phone and/or resetting network settings?

Re: Network down

Anon — Wed, 25 Dec 2013 21:09:38 GMT

I've tried restarting my phone and turning on and off the airplane mode. Can you tell me more about resetting the network settings?

Re: Network down

Anon — Wed, 25 Dec 2013 21:13:07 GMT

Somewhere in your phones mobile settings there should be the option to reset Network settings. I'm not too familiar with your device, so I cant be of much more help!

Try googling "how to reset network settings on HTC PJ401"

Re: Network down

Anon — Wed, 25 Dec 2013 21:54:00 GMT

I have a HTC One X. Is there anyone who is familiar with this model?

Re: Network down

Anon — Wed, 25 Dec 2013 22:05:32 GMT

I don't know what a HTC PJ401 is...

Re: Network down

Anon — Wed, 25 Dec 2013 22:58:28 GMT

Oh sorry!

I'd say your best bet is to refer to the HTC One X manual asto how to change the network settings.

Hope this helps, sorry Hannah!

Re: Network down

1amcn — Wed, 25 Dec 2013 23:26:31 GMT

It's worth mentioning that another reason signal can be poor can down to your local 02 mast having trouble...

This can be checked online.