topic Re: Not receiving messages. Can receive and make calls and can also send texts. in Other Help

Not receiving messages. Can receive and make calls and can also send texts.

Anon — Tue, 17 Dec 2013 19:27:53 GMT

It's the second time I haven't been able to receive texts, I have enough memory but still can't. Someone help please!!

Re: Not receiving messages. Can receive and make calls and can also send texts.

dalyer — Tue, 17 Dec 2013 20:58:07 GMT

How was the issue rectified the last time it happened?

You may need to contact support about this...

How to get help

Hope this helps.

Re: Not receiving messages. Can receive and make calls and can also send texts.

Anon — Tue, 17 Dec 2013 22:21:23 GMT

Have you tried resetting your network settings?

Re: Not receiving messages. Can receive and make calls and can also send texts.

dalyer — Wed, 18 Dec 2013 08:46:44 GMT

What do you mean by network settings?

APN? If so that has no relevance to SMS.

Re: Not receiving messages. Can receive and make calls and can also send texts.

1amcn — Wed, 18 Dec 2013 15:19:14 GMT

Hi leanneb30

I see you haven't posted on the forum regarding not receiving texts... im a bit confused on a few things.

You register date is December 17th - are we missing something? Have you a second 48 account?

Or did you have this problem with another carrier before?

Can you post back if you can add any info that can help narrow it down!

🙂

Re: Not receiving messages. Can receive and make calls and can also send texts.

1amcn — Wed, 18 Dec 2013 15:37:12 GMT

Hi leanneb30

I see you haven't posted on the forum regarding not receiving texts...so im a bit confused...

You register date is December 17th - are we missing something? Have you a second 48 account?

Or did you have this problem with another carrier prior to 48?

A little bit of history on the matter would be a help.

🙂