topic Re: number moving in Other Help

number moving

lilyana — Thu, 05 Dec 2013 13:35:13 GMT

Hi, I may just b being thick, but my number doesn't seem to have changed... I entered the security stuff but when it said I was registered that my number was 089...

Help?

Re: number moving

1amcn — Thu, 05 Dec 2013 15:04:52 GMT

Hi

Have a read of the 'Moving My Number' Guide in the link below to ensure all of the required details were filled in, so the process could complete...

http://community.48months.ie/t5/Most-Popular-Questions-Knowledge/How-do-I-keep-my-old-number/ta-p/266

What information (other than what you posted)
Is on your my 48 page... Example, Do you see 'Transfer in Progress' in a banner there?

If you don't... it could be the case that your attempt to list your details for a porting request never went through.

Can you try the process again? Will it allow you?
If it does not allow another port request, time to contact 48 Support.

Click below to log a help ticket.

http://help.48months.ie/requests/new

🙂

Re: number moving

lilyana — Fri, 06 Dec 2013 06:37:27 GMT

Thanks for that reply, think I managed now after getting another sevurity code 😉 again, thank u!

Re: number moving

1amcn — Fri, 06 Dec 2013 11:36:40 GMT

Your very welcome!

Thank's for posting back...

Any further issues-post a message to us & we'll do our best to help.

🙂