topic Re: Sim in Other Help

Sim

Anon — Mon, 02 Dec 2013 21:26:58 GMT

I got my sim and registered it, I got a new number with 48. I put the sim into my unlocked iPhone 4S and it is not working it keeps saying that there is no sim there.

Re: Sim

1amcn — Mon, 02 Dec 2013 21:40:31 GMT

Hi

If you have followed all the iphone troubleshooting on 48 & you have Data Roaming enabled it could be down to needing to contact apple.

This is a very common query we get on the forum...

There is a difference in Your phone being unlocked... & apple activating a release on the handset.

We only recently got to the bottom of what causes this to happen on iphones - your next step is contacting apple, from what others (who have had a similar issue) have told us, apple are quite good responding to your query.

Click on the link below:

http://www.apple.com/support/contact/

Can you post back after apple respond & let us know if it is this ?

🙂

Re: Sim

1amcn — Mon, 02 Dec 2013 21:50:53 GMT

Just to fully explain...

Unlocks and activation policy's are somewhat linked, when apple unlock your phone they apply an activation policy to it that it can activate certain sims only

🙂

Re: Sim

dalyer — Mon, 02 Dec 2013 22:01:33 GMT

@isabel_hinds wrote:
I got my sim and registered it, I got a new number with 48. I put the sim into my unlocked iPhone 4S and it is not working it keeps saying that there is no sim there.

What is the exact message displayed?

Sim card

Anon — Tue, 03 Dec 2013 16:04:24 GMT

Hi i still have not recevied my sim.I ordered it on sunday.I have a spare sim card ere from 48 which i have not used.Can this be linked to my old number and my keep my credit? As i only topped up on friday the 29th novemeber?

Re: Sim

1amcn — Tue, 03 Dec 2013 17:22:26 GMT

Yes!

If that is basically all that is holding you up -48 cite sims are delivered in 2 working days, so it will be with you tomorrow as you ordered it on the weekend.

Contact support to switch your account etc as mentioned in your post.

Click to start.

http://help.48months.ie/requests/new

🙂

Re: Sim

1amcn — Tue, 03 Dec 2013 17:48:32 GMT

Hi

Follow up on your post... any developments?

Ant response from apple?

🙂

Re: Sim card

dalyer — Tue, 03 Dec 2013 20:12:01 GMT

@sorcha1990 wrote:

I have a spare sim card ere from 48 which i have not used.Can this be linked to my old number and my keep my credit?

Yes:

You need a new SIM?

Hope this helps.