https://community.48.ie/t5/Other-Help/Topped-up/m-p/14565#M4514 <BR />Hi<BR /><BR />So, you have topped up your balance and you then selected your chosen membership afterward's and still can not use your phone...?<BR /><BR />Somtime's it take's new member's a spell to get used to the system of topping up your balance then remembering to further select membership afterward's... forgive my assumption's if incorrect<BR /><BR />- Just trying to work with the detail's you supplied in your post.<BR /><BR />Could you see the €20 in your balance?<BR />How did you top up (Credit Card/Voucher etc?<BR />Have you had any fair usage warning's previously?<BR /><BR /><BR />Can you post back when you have checked the above!<BR /><BR /><BR /><span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span><BR /><BR /> Wed, 27 Nov 2013 02:06:57 GMT 1amcn 2013-11-27T02:06:57Z https://community.48.ie/t5/Other-Help/Topped-up/m-p/14563#M4513 I topped up today and still haven't received the €20 membership, could you tell me why and when it will work please<BR />Sonny Wed, 27 Nov 2013 01:18:31 GMT https://community.48.ie/t5/Other-Help/Topped-up/m-p/14563#M4513 sonnyd 2013-11-27T01:18:31Z https://community.48.ie/t5/Other-Help/Topped-up/m-p/14565#M4514 <BR />Hi<BR /><BR />So, you have topped up your balance and you then selected your chosen membership afterward's and still can not use your phone...?<BR /><BR />Somtime's it take's new member's a spell to get used to the system of topping up your balance then remembering to further select membership afterward's... forgive my assumption's if incorrect<BR /><BR />- Just trying to work with the detail's you supplied in your post.<BR /><BR />Could you see the €20 in your balance?<BR />How did you top up (Credit Card/Voucher etc?<BR />Have you had any fair usage warning's previously?<BR /><BR /><BR />Can you post back when you have checked the above!<BR /><BR /><BR /><span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span><BR /><BR /> Wed, 27 Nov 2013 02:06:57 GMT https://community.48.ie/t5/Other-Help/Topped-up/m-p/14565#M4514 1amcn 2013-11-27T02:06:57Z https://community.48.ie/t5/Other-Help/Topped-up/m-p/14661#M4553 <BR />Hi<BR /><BR />Follow up on your issue - has it been resolved ?<BR />What Did the problem turn out to be?<BR /><BR /><BR /><span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> Sat, 30 Nov 2013 11:11:28 GMT https://community.48.ie/t5/Other-Help/Topped-up/m-p/14661#M4553 1amcn 2013-11-30T11:11:28Z