topic Re: move number in Other Help

move number

pp92 — Sun, 28 Jul 2013 20:54:57 GMT

well trying to move my number and wont let me wen i go on page it wont let me fill anything out so cant change it tried 3 or 4 diff computers and tried at differant times

Re: move number

Anon — Sun, 28 Jul 2013 21:58:11 GMT

Hi there,

Follow the instructions on this page: http://community.48months.ie/t5/Most-Popular-Questions/How-do-I-keep-my-old-number/m-p/18

If that does not work for you, open a support ticket here: http://48months.ie/help/ask-agent

Hope this helps,

Adam

Re: move number

dalyer — Sun, 28 Jul 2013 22:20:53 GMT

Can you log into your account OK?

What exactly happens when you go to the porting page?

http://48months.ie/portin

Can you enter data into the form but it won't submit? Or the form won't accept any input at all? Or something else?

Can you try another browser - not just another computer?

And maybe even another network?

Hope this helps.

Re: move number

Anon — Mon, 25 Nov 2013 14:29:58 GMT

When I try to change my number it wont let me enter any of the details. Also another page covers it and ask me to get my friend to join. When I go back into the change my number page it wont let me click on anything or enter my details. I've tried it on other computers and its the same..

Re: move number

dalyer — Mon, 25 Nov 2013 19:40:14 GMT

If there's a popup window can you not close it and continue entering data into the form?

I think you may need to contact 48 support about this issue to be honest.

Hope this helps.

Re: move number

1amcn — Tue, 26 Nov 2013 14:19:53 GMT

Hi

Follow up in your post - have you been able to resume & complete the moving number process?

🙂

Re: move number

Conorm6683 — Mon, 18 Jan 2021 15:41:29 GMT

when i select move my number all that comes up is the information page stateing the times that this can be done and no option but the return to previous page arrow

Re: move number

dalyer — Mon, 18 Jan 2021 16:18:04 GMT

Can you try a different device and/or browser?
If the move number page isn't working properly for you then you'll have to contact 48 support.
See the link in my signature below.

Hope this helps.