topic Re: Turning off phone in Other Help

Turning off phone

daniel_fitzpatrick — Thu, 24 Oct 2013 14:57:04 GMT

Hi small problem, when my phone turns of and I turn it back on it says my phone is locked and i need to enter the password to unlock again?

Do you know how I stop this?

Dan

Re: Turning off phone

1amcn — Thu, 24 Oct 2013 15:17:03 GMT

Hey

Sounds like it is the pin request for the 48 sim - (this on is on the sim-card package you received from 48 initially)

You may be able to disable this if you wish... dependant on handset.

EDIT:

~~Otherwise its the puk request OR your phone is actually not network unlocked from your previous provider.~~

Also I recommend everyone changes the 48 supplied sim pin to a number they remember - to avoid unnecessary trouble!

Re: Turning off phone

1amcn — Thu, 24 Oct 2013 15:45:39 GMT

Follow up.

Have you tried the sim pin as suggested?

If so, what you would like to stop (sim pin request on booting phone or, happy that it was the sim pin request!) ?

Any luck ?

I see you have been a member of 48 for a few weeks now... i should have asked in myop if has this has always happened or began suddenly?

Re: Turning off phone

daniel_fitzpatrick — Wed, 20 Nov 2013 11:41:23 GMT

Hey sorry for the late reply. I enter the pin that I recieved with the sim and it works fine. But still everytime my phone turns of it asked for it again and again.

Re: Turning off phone

dalyer — Wed, 20 Nov 2013 11:48:14 GMT

Switch off SIM PIN locking in your phone system/security settings if you don't want to be prompted for it every time you reboot.