topic Re: Stop my number being moved? in Other Help

Stop my number being moved?

Anon — Tue, 19 Nov 2013 15:48:30 GMT

I made a request to move my number only its the wrong one. How do I cancel the number I requested and replace t with the one I actually want?

Re: Stop my number being moved?

dalyer — Tue, 19 Nov 2013 16:15:45 GMT

You'll need to log a support request to contact 48 support immediately about this and hope that you get to them before the number gets ported...

How to get help

When asking for a number to be ported the security code is sent to that number and then you enter it into the online form. This is to verify that you own the number and to prevent the sort of accidental number porting that you are referring to. Did you get/enter this security code?

Hope this helps.

Re: Stop my number being moved?

Anon — Wed, 20 Nov 2013 13:25:28 GMT

Ok so now I have given up tryin to stop the transfer coz it seems its too late but now the transfer stll isnt complete

Re: Stop my number being moved?

dalyer — Wed, 20 Nov 2013 14:41:31 GMT

Then contact 48 support as this key post advises:

How do I keep my old number?

Hope this helps.