topic Re: Trouble renewing membership in Other Help

Trouble renewing membership

Anon — Sun, 17 Nov 2013 14:53:45 GMT

Hi!

I can't top up. I checked each time that the card details are correct, but each time there is an error. I tried twice about 4 hours ago and once more a few minutes ago. What should I do? Thanks 🙂

Re: Trouble renewing membership

1amcn — Sun, 17 Nov 2013 15:02:32 GMT

Hi

There may be too many data resubmission's... try closing browser/tab's and starting on a new page.

Also try Yahoo as opposed to Google as somtime's this can be the issue too.

All else fail's and membership need's renewed - remember you can use a voucher top-up where you see payzone advertised in-store.

🙂

Re: Trouble renewing membership

ian_b — Sun, 17 Nov 2013 16:27:14 GMT

You may have been locked out by Verified by Visa. You only get three chances to put in your password before you have to call your bank and reset it. It happened to me before but it's reasonably easy to resolve. Just make sure you put in details you're positive you can remember while signing up.