topic Re: No service in Other Help

No service

tadzik96 — Wed, 13 Nov 2013 17:07:36 GMT

Hello I have a problem with the Sim i have samsung galxy mini and its definetely unlocked. Every time i turn on my phone with the sim in it, it says i have no service and Sometimes for like 10-20 sec i have service but it says emergency calls only. I dunno what to do could u help me pls.
Thanks

Re: No service

dalyer — Wed, 13 Nov 2013 20:17:06 GMT

Did you register the SIM?

Does the info displayed when your log into your online account look correct - e.g. phone number, membership type and expiry date etc.?

Can you try the SIM in another unlocked phone?

Re: No service

tadzik96 — Thu, 14 Nov 2013 00:15:26 GMT

Yes it is registerd,online acount is fine im gonna check the sim in a diffrent phone today

Re: No service

tadzik96 — Thu, 14 Nov 2013 16:02:47 GMT

I chceck the card on a diffrent phone and its working perfectly

Re: No service

dalyer — Thu, 14 Nov 2013 19:29:33 GMT

OK - then it's an issue with your phone. Are you absolutely sure that the phone is unlocked?

Re: No service

tadzik96 — Thu, 14 Nov 2013 21:51:29 GMT

ye i was in poland this summer and i used a polish sim and it was working fine

Re: No service

1amcn — Thu, 14 Nov 2013 22:05:54 GMT

What is your Network reception like in your area? Is it possible to check this on your handset with the 48 Sim in (Network Bar's)... you also have Data Roaming Activated on the handset in question (Required)

Re: No service

tadzik96 — Thu, 14 Nov 2013 23:27:28 GMT

my network recepiton is fine with my vodafone sim i have 3 bars shown on my phone i have data roaming activated 2.

i gave a message to 48 support community but they didnt answer i wrote to them 2 days ago;/

Re: No service

1amcn — Fri, 15 Nov 2013 00:53:44 GMT

Hi

It's odd the Agent's haven't got back to you... i'm assuming you have checked 'my message's' @ the bottom of your my 48 membership page ?

The thing is, the 48 Sim worked in another handset - just, there is some little unknown glitch at hand here holding the show up with regard's to the handset.

If you have not heard from support by noon tomorrow (I'm sure you will), i would suggest logging a secondary ticket regarding matter's, as resolution is needed.

🙂

Re: No service

tadzik96 — Fri, 15 Nov 2013 13:45:01 GMT

Ok the agent did Get back to me thx for u help anyway:)

Re: No service

dalyer — Fri, 15 Nov 2013 13:56:54 GMT

So did you get it sorted? If so what was the problem and solution?