topic Re: http://48months.ie/portin not responding in Other Help

http://48months.ie/portin not responding

rainbowrida — Tue, 12 Nov 2013 18:56:33 GMT

Hi, the move your number page doesn't seem to respond for me. I can't click anything but I can scroll up and down. The rest of the website works fine. Is this a problem with my account?

Re: http://48months.ie/portin not responding

1amcn — Tue, 12 Nov 2013 19:19:03 GMT

Hi...

You may need to refresh your browser... close all tab's - open a fresh page and try again.

This has no direct relation to your account.

If it won't respond after clearing browser, & if the issue has occurred on your handset, attempt on tablet/laptop or another source instead.

See here:

https://48months.ie/portin

🙂

Re: http://48months.ie/portin not responding

dalyer — Tue, 12 Nov 2013 19:50:01 GMT

That page works fine for me right now.

Re: http://48months.ie/portin not responding

rainbowrida — Tue, 12 Nov 2013 20:59:53 GMT

I've restarted my computer and it's still the same, when I load the page it is dimmed and when I click anywhere it lights up to normal but I can't click anything after that - I can scroll up and down and click the Kickback popouts but that's it. Basically the whole page looks like one big image that I can't click but other parts of the site and other websites work fine...

I've had this problem for over a week now but I thought I'd leave it and see if it fixes itself! I'm using Internet Explorer 10 if that helps, and it's exactly the same on my phone which is a Nokia Lumia 620. Thanks for all the responses so far!

Re: http://48months.ie/portin not responding

1amcn — Tue, 12 Nov 2013 21:23:31 GMT

Hi again!

Try Yahoo or Google as a test...

Can't hurt!

😉

Re: http://48months.ie/portin not responding

rainbowrida — Tue, 12 Nov 2013 22:15:26 GMT

I've cleared my temporary internet files and cookies now, Google and Yahoo definitely work but http://48months.ie/portin does not respond to anything. When I go on it on my phone I can see that there are no buttons I can press on it, the whole thing looks like one big image that I can't click. I can log in to my account no problem and look at my balance and mins left etc, it's just that page! And it worked fine the first time I signed up (like last week) and I got a security code, but I didn't transfer my number then, and ever since when I go on it it just doesn't work. Could that have something to do with it, that I've used it once before already on this account? I have no idea what is going on!

I just want to transfer my number and I'll probably never need to use that page again!

Re: http://48months.ie/portin not responding

dalyer — Tue, 12 Nov 2013 23:20:15 GMT

It must be a problem at your end. Works fine for me. Can you try another browser, computer, internet link etc. to narrow down the problem?

Re: http://48months.ie/portin not responding

rainbowrida — Thu, 14 Nov 2013 00:46:20 GMT

I've submitted a request in to http://48months.ie/help and hopefully they can transfer my number. Thanks for all the help guys!