topic Re: Internet suddenly stopped working in Other Help

Internet suddenly stopped working

michealol — Thu, 07 Nov 2013 20:11:21 GMT

Hey y'all, really don't want to be bothering you at this hour! As you can see from the subject line my internet suddenly stopped working on my phone in the middle of the day. No settings were changed, no buttons accidentally pressed, just whoosh, gone.

For your information its a two month old LG nexus 4 (via google) with round 1.5 GB data left on it according to my48. I have normal reception with the little h indicated and can send texts, but the blue colour of the bars (which mean I can access the internet, I think) is gone. I rechecked all my settings according to the website and they're all fine.

I hope this is enough info to help you. Please come back to me with anything else you want or need. I hope you can fix this tonight as it is kinda necessary to me. This is also my first time on the community so this can serve doubly as my introduction post! You guys rock! (seriously)

Thanks a lot,

Micheal

Re: Internet suddenly stopped working

leetko — Thu, 07 Nov 2013 20:45:22 GMT

I'm can only send data and don't receive any. I need my phone for my work

Can see my self on the map and where I'm heading but can't search for streets can't access any site on Internet etc.

Re: Internet suddenly stopped working

1amcn — Thu, 07 Nov 2013 21:56:21 GMT

Hey!

This help-post is aimed at both michealol & leetko

Can you both check the APN Setting on your Handset's respectively...

This could be the problem...

If the APN settings are as they should, then it's time to contact 48 support.

Click on link below:

http://help.48months.ie/requests/new

Hope this help's !

🙂

Re: Internet suddenly stopped working

1amcn — Thu, 07 Nov 2013 21:58:28 GMT

PS

Also power off then on and check if thing's return to normal...

It's known to resolve with just this simple action!

🙂

Re: Internet suddenly stopped working

leetko — Thu, 07 Nov 2013 22:22:42 GMT

I've restarted my phone that first thing I've tried. Cheked APN it was on 48 and cliked on reset to defaults so now it's gone

Got my APN back. Same stuff - only green arrow.

Re: Internet suddenly stopped working

Anon — Thu, 07 Nov 2013 22:59:33 GMT

Exact same thing here (iPhone 5).. These days, internet issues are happenening a more frequently than I would call acceptable..

Re: Internet suddenly stopped working

dalyer — Thu, 07 Nov 2013 23:12:53 GMT

Just tried 2G/EDGE and 3G/HSDPA there and it worked fine for me (Dublin 7) so it doesn't seem to be a general outage. Not sure why so many people seem to regularly have problems with data access (never mind configuring the thing in the first place!?!)... This stuff really should be simpler and more reliable...

Re: Internet suddenly stopped working

1amcn — Thu, 07 Nov 2013 23:19:03 GMT

Hi All.

I'm sorry i have little to offer beyond the FAQ's answers in relation to... Epecially as my internet on my S2 is as normal... sending/receiving.

(Edited...Trigger Happy!)

Re: Internet suddenly stopped working

leetko — Thu, 07 Nov 2013 23:40:29 GMT

Sligo here. Yesterday evening we had no Internet at all. Today my phone only sends packets, same with sisters phone - S2 and S3 mini respectively. My friend's phone who also uses 48 says everything works just fine.
Also yesterday when I left town and I guess switched to different tower I was getting and receiving data on return no Internet again. I have no clue what might be wrong.

Re: Internet suddenly stopped working

Anon — Thu, 07 Nov 2013 23:44:53 GMT

iv had no internet since last night , any one have any ideas i chacked all my settings and its fine

Re: Internet suddenly stopped working

Anon — Fri, 08 Nov 2013 00:02:32 GMT

Exactly the same happened to me I bought my new memership it was working and suneddly it stop working. My phone is a samsung s2. No settings were change in the phone so I think It's something to do with the networl

Re: Internet suddenly stopped working

leetko — Fri, 08 Nov 2013 02:23:09 GMT

Everything just came back to normal. No restarts or changes in settings.

Re: Internet suddenly stopped working

michealol — Fri, 08 Nov 2013 09:51:40 GMT

Hey everyone, seems I missed out on a lot of conversation! Anyway I seem to be in the same lucky boat as leetko above. This morning everything was working perfectly again (blue bars, good speed). I can't really help you as regards what I did to get it working, as I didn't do anything else last night! Thanks to everyone for all the help and advice!