topic Re: Waiting on number to port over to 48 in Other Help

Waiting on number to port over to 48

Anon — Thu, 07 Nov 2013 12:36:41 GMT

Hi,

I registered my sim at around 7am this morning and I'm still waiting for my number to port over. I was wondering could you look into this please?

Thanks

Re: Waiting on number to port over to 48

1amcn — Thu, 07 Nov 2013 12:50:31 GMT

Hi

Is your old sim still active (call/text)?

Can you check your membership page for notification message's about the port...

It is a two hour process,however somtime's it can take longer.

Lastly, contact 48 support by clicking the link below & follow step's given.

http://help.48months.ie/tickets/new

🙂

Re: Waiting on number to port over to 48

Anon — Thu, 07 Nov 2013 12:55:01 GMT

Yes, my old sim is still active at the minute.

The My48 page says "We are transfering your number" at the minute.

Thanks

Re: Waiting on number to port over to 48

dalyer — Thu, 07 Nov 2013 13:02:24 GMT

See here:

How do I keep my old number?

As it says there if the porting process seems to be taking "too long" then contact 48 support directly by logging a support request.

Hope this helps.

Re: Waiting on number to port over to 48

Anon — Thu, 07 Nov 2013 20:08:54 GMT

I had to contact 48 , and they had to get back onto three to release my number , it took 3 days:(