topic Re: Barred call in Other Help

Barred call

Anon — Fri, 01 Nov 2013 16:44:48 GMT

i top up now and i cannot called or text it says barred call

Re: Barred call

dalyer — Fri, 01 Nov 2013 17:06:14 GMT

Did you just top up your credit balance?

Or did you also buy membership?

Everything about membership

What does your online account say about your membership - current, expiry date and next (if applicable)?

Re: Barred call

Anon — Sat, 02 Nov 2013 06:05:10 GMT

No am currently on membership but i didn't use it for couple of months but now that I am back then I put my sim. On the phone and I top on my memberships but when I wanted to call it say call barred and I can't even text

Re: Barred call

Anon — Sat, 02 Nov 2013 06:07:23 GMT

It shows current on my account what should I do next please

Re: Barred call

dalyer — Sat, 02 Nov 2013 08:53:48 GMT

Ok if you have a current membership but outgoing calls and texts don't work then you'll need to contact 48 support about this to see if they can sort it out for you.

Can you receive calls and texts?
If you were of 48 for several months then they might need to re-enable your account.
Any chance that last time you were on 48 you breached the fair usage limits and got barred?