https://community.48.ie/t5/Other-Help/Where-is-my-promised-free-month-after-the-network-was-downn/m-p/12677#M3746 <BR />Hi raulio<BR /><BR />48 Announced the week following the outage that dependant on membership circumstances, (if you already were registered on 48 when the tech issue occurred) each registered member would receive 2 days extra membership in lieu of the outage.<BR /><BR />Guido membership's were also awarded with 60 call time minutes.<BR /><BR />Your extra day's should be reflected in your membership status on your page after you log in to 48's site.<BR /><BR />You also, like all 48 account holder's - should have received an email with notification of this.<BR /><BR />If you have cause to believe you were not awarded your extra allowance, log a ticket with 48's support in the 'help' section.<BR /><BR />I hope this leaves you informed.<BR /><BR /><span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> Fri, 25 Oct 2013 23:55:31 GMT 1amcn 2013-10-25T23:55:31Z https://community.48.ie/t5/Other-Help/Where-is-my-promised-free-month-after-the-network-was-downn/m-p/12673#M3744 When the network wwas down a few weeks ago we were tould tht the following week we will have free and that they are sorry! What's hapening? Fri, 25 Oct 2013 23:19:06 GMT https://community.48.ie/t5/Other-Help/Where-is-my-promised-free-month-after-the-network-was-downn/m-p/12673#M3744 Anon 2013-10-25T23:19:06Z https://community.48.ie/t5/Other-Help/Where-is-my-promised-free-month-after-the-network-was-downn/m-p/12677#M3746 <BR />Hi raulio<BR /><BR />48 Announced the week following the outage that dependant on membership circumstances, (if you already were registered on 48 when the tech issue occurred) each registered member would receive 2 days extra membership in lieu of the outage.<BR /><BR />Guido membership's were also awarded with 60 call time minutes.<BR /><BR />Your extra day's should be reflected in your membership status on your page after you log in to 48's site.<BR /><BR />You also, like all 48 account holder's - should have received an email with notification of this.<BR /><BR />If you have cause to believe you were not awarded your extra allowance, log a ticket with 48's support in the 'help' section.<BR /><BR />I hope this leaves you informed.<BR /><BR /><span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> Fri, 25 Oct 2013 23:55:31 GMT https://community.48.ie/t5/Other-Help/Where-is-my-promised-free-month-after-the-network-was-downn/m-p/12677#M3746 1amcn 2013-10-25T23:55:31Z