topic Re: Ported over two days ago, number has ported but can't top up on 48 in Other Help

Ported over two days ago, number has ported but cant top up on 48

ilovebikes — Wed, 16 Oct 2013 18:42:14 GMT

As title - Ported started two days ago, number has ported over today but cant top up on 48. On my 48 it says number is still transferring.

Anyone have any ideas?

Thanks

1amcn — Wed, 16 Oct 2013 21:15:25 GMT

This process is taking much too long... Log a ticket with a 48 Agent (if you have not done so already) and see if this can be rectified.

Hope you have success soon.

dalyer — Wed, 16 Oct 2013 21:40:52 GMT

Yeah - as the FAQ says, if the number has not ported after about 2 working hours then log a support request to see what the holdup is: