topic Re: Mms problem in Other Help

Mms problem

trublu74 — Sun, 13 Oct 2013 21:51:17 GMT

I haven't been able to send mms messages since the network went down last week. I have checked and re checked all my settings and still no joy???

Re: Mms problem

1amcn — Sun, 13 Oct 2013 22:14:16 GMT

Hi!
This may seem obvious...but! have you checked you have enough spends for sending your MMS? Have a look on your membership page and check your allowance there... otherwise maybe contact a 48 agent to get to the bottom of it.
Let me know how you fare out!

Re: Mms problem

trublu74 — Mon, 14 Oct 2013 05:28:06 GMT

I'll check that out. Thanks for the reply.

Re: Mms problem

dalyer — Mon, 14 Oct 2013 10:50:21 GMT

Yeah - you need credit to send MMS messages - 30c per MMS. They are not covered by membership allowances. Your online account or dialing *100# will give your credit balance.

Hope this helps.

Re: Mms problem

trublu74 — Mon, 14 Oct 2013 19:03:53 GMT

Yeah that's my problem I don't have enough credit. Thanks for the help.

Re: Mms problem

1amcn — Mon, 14 Oct 2013 19:19:02 GMT

Glad your sorted!