topic Re: New number advised - but I requested to keep my old number in Other Help

New number advised - but I requested to keep my old number

theworldkickedback — Wed, 09 Oct 2013 08:18:10 GMT

I received my new Sim yesterday and sent a request to keep my old number. I received an email today and I responded and logged in and was then advised of a new number. Why is this the case and do I have to now order a new Sim (I'm not prepared to loser my old number.

Thanks

Re: New number advised - but I requested to keep my old number

dalyer — Wed, 09 Oct 2013 09:05:16 GMT

You get an new 089 number with a new SIM. Then if you want to keep an old number you port it over:

How do I keep my old number?

Hope this helps.

Re: New number advised - but I requested to keep my old number

john_timmothy — Sun, 03 Nov 2013 12:53:01 GMT

I have the same problem but how do you port it over?

Re: New number advised - but I requested to keep my old number

1amcn — Sun, 03 Nov 2013 13:10:55 GMT

As pointed in answer above...

Read thoroughly & follow the guide within the link to familerise yourself with the process.

http://community.48months.ie/t5/Most-Popular-Questions/How-do-I-keep-my-old-number/td-p/18/jump-to/first-unread-message

In short:

48 support will seek to bring your number over to the 48 network from the previous network provider, to be held by you (on your request)

I hope you find clarity within this post.