topic I can not make or receive call or data from yesterday 02/10/13,my phone is samsung s4 in Other Help

I can not make or receive call or data from yesterday 02/10/13,my phone is samsung s4

Anon — Thu, 03 Oct 2013 15:42:00 GMT

Re: I can not make or receive call or data from yesterday 02/10/13,my phone is samsung s4

Anon — Thu, 03 Oct 2013 20:24:40 GMT

I couldn't make and receive calls from 5pm yesterday until this morning ,and I can only make and receive calls but I hv no access to internet data but my "DON'S" MEMBERSHIP hasn't yet endered but am being informed to renew it.Whats going on with 48?

Re: I can not make or receive call or data from yesterday 02/10/13,my phone is samsung s4

dalyer — Thu, 03 Oct 2013 20:57:59 GMT

saifalomda - try manually searching for networks and connecting to 48 (or O2 if you don't see 48 listed) and see if that helps.

roseleen - did internet/data access work before yesterday's outage? Are you sure that you haven't used up your data allowance? What exactly does your online account say about your membership status, expiry data and calls/texts/data allowances?

Hope this helps.

Re: I can not make or receive call or data from yesterday 02/10/13,my phone is samsung s4

Anon — Fri, 04 Oct 2013 10:33:20 GMT

I did a manual settings this morning and it worked thanks guys:),but what happens to the 2 days of no use???are they going to extend my membership??

Re: I can not make or receive call or data from yesterday 02/10/13,my phone is samsung s4

Admin48 — Mon, 07 Oct 2013 15:48:45 GMT

Glad to hear your problem could be solved, roseleen 🙂

We'll have an update about how we're going to compensate members soon, keep your eyes on the Techie Updates section where we'll be posting it.