topic Re: Sim locked in Other Help

Sim locked

shellybaby12 — Fri, 20 Sep 2013 12:42:06 GMT

It is saying my phone is disabled and my sim is locked I put in my code wrong 3 times silly me and this is what my phone is doing now please help

Re: Sim locked

dalyer — Fri, 20 Sep 2013 12:45:04 GMT

You probably need your PUK to sort this out. See here:

I forgot my PIN..... What now?

Hope this helps.

Re: Sim locked

shellybaby12 — Fri, 20 Sep 2013 12:58:51 GMT

Hi I have my puk it's not allowing me to enter it it's just a space for 4 numbers

Re: Sim locked

dalyer — Fri, 20 Sep 2013 13:43:16 GMT

Was your phone working before on 48?

Are you sure it's unlocked for use on any network?

If you put the PIN in wrong three times then it should prompt for the PUK so I don't know what's happening here unless the phone is locked to another network.

If necessary ask 48 support for advice/assistance:

How to get help

Hope this helps.

Re: Sim locked

dalyer — Fri, 20 Sep 2013 14:02:12 GMT

I assumed that you had entered your SIM lock code wrong. But it may be that you are referring to an iPhone/iOS passcode? In which case is this of any relevance here?

http://support.apple.com/kb/HT1212

http://support.apple.com/kb/HT4113

Hope this helps.

Re: Sim locked

Anon — Sat, 10 May 2014 20:37:58 GMT

some one can know what i have to du is show just invalid sim???

Re: Sim locked

dalyer — Sat, 10 May 2014 21:36:27 GMT

Your query is not clear.

Is it the case that when you put the 48 SIM into your phone it says "invalid SIM"?

The phone could be locked to another network and need unlocking.

Or is it an iPhone?

If so it may need to be sync'd with iTunes to activate it on the network.

You will need a small amount of cash credit (e.g. €1) on your account to cover the cost of a UK text that this process may send.

If none of this helps then please clarify your problem/query.

Or maybe contact 48 support for assistance:

How to get help

Hope this helps.