topic Re: i forgot to change my number before i put in my credit in Other Help

i forgot to change my number before i put in my credit

Anon — Sat, 14 Sep 2013 19:24:54 GMT

i forgot to change my number before i put in my credit... if i change my number now will i loose my credit?

Re: i forgot to change my number before i put in my credit

Anon — Mon, 16 Sep 2013 14:15:21 GMT

Hi aoifeyc123

I'm afraid if you have alreaded activated your SIM without changing number and bought membership, it is not possible to change your number.

Yours,

Camille

Community Helper

Re: i forgot to change my number before i put in my credit

dalyer — Mon, 16 Sep 2013 14:51:25 GMT

Are you sure about that? I thought the (potential) problem was initiating the porting process and then topping up or buying membership/add-ons WHILE it was in progress? However I didn't think that there was any problem with topping up/buying stuff while on the 089 number and then initiating a porting request. Aoife - my understanding is that you should have no problem here but maybe confirm that with 48 support before doing anything...

http://community.48months.ie/t5/Need-Help/How-to-get-help/td-p/4038/jump-to/first-unread-message

Hope this helps.

Re: i forgot to change my number before i put in my credit

mdwexford — Mon, 16 Sep 2013 15:56:10 GMT

God im just after doing what you said and ported my number and then bought a months membership.

What will happen now?

I have logged a support ticket anyway.

Re: i forgot to change my number before i put in my credit

dalyer — Mon, 16 Sep 2013 15:59:24 GMT

48 support can hopefully clarify.

In any case if something does go wrong I imagine that they can correct it manually.

Let us know what they say and what happens.

Re: i forgot to change my number before i put in my credit

Anon — Mon, 16 Sep 2013 20:21:01 GMT

I apologise for any confusion caused by myself!

Dayler is right, contact the 48 crew to be 100% sure though.

Yours,

Camille

Community Helper

Re: i forgot to change my number before i put in my credit

mdwexford — Wed, 18 Sep 2013 10:36:47 GMT

All sorted now anyway.

Number is ported to 48 and my membership is transferred to my new number.

One last thing im wondering about is I thought I had to put in internet settings but I already have a 3G signal which is working fine. I have an iPhone 5 if that matters.

Re: i forgot to change my number before i put in my credit

dalyer — Wed, 18 Sep 2013 10:51:39 GMT

Glad to hear you got that sorted.

Your second question seems unclear - is your internet/data access working or not?

Hope this helps.

Re: i forgot to change my number before i put in my credit

mdwexford — Wed, 18 Sep 2013 11:01:57 GMT

Yes my internet is working fine but I havent put in any 48 data settings.

I presume I dont have to then.

Re: i forgot to change my number before i put in my credit

dalyer — Wed, 18 Sep 2013 11:17:39 GMT

If it just works happy days? Maybe 48 can push them to some phones in some cases? Athough I've never seen it work myself. Out of curiosity you could check the settings just to see if they match the ones in the Internet Settings thread - if internet access works then I presume that they do...

Hope this helps.

Re: i forgot to change my number before i put in my credit

mdwexford — Wed, 18 Sep 2013 12:12:38 GMT

Yeah definitely.

Yeah ive gone into my cellular data network and they seem to be blank and my data roaming is turned off.

Oh well as long as it keeps working its cool.

Re: i forgot to change my number before i put in my credit

dalyer — Wed, 18 Sep 2013 12:53:53 GMT

Seems a bit odd.

Are you sure you're not on wifi when using the internet on the phone?

If it works well and good but it seems odd that it would when the settings are not configured...

Re: i forgot to change my number before i put in my credit

mdwexford — Wed, 18 Sep 2013 13:06:48 GMT

Hah yep my wifi is turned off, Im not that stupid

I cant understand it either .

There were no Vodafone settings in there when I looked either though, just blank.

Re: i forgot to change my number before i put in my credit

dalyer — Wed, 18 Sep 2013 16:56:58 GMT

@mdwexford wrote:
Hah yep my wifi is turned off, Im not that stupid

Not saying you're stupid but some people would not realise that you'd need to switch it off when in range of a wireless LAN to force the phone to use the carrier data connection. I sometimes even forget myself when I'm testing stuff!