topic Re: new member - can't make calls or send texts in Other Help

new member - can't make calls or send texts

amyrattigan — Wed, 18 Sep 2013 09:57:38 GMT

Hi I joined 48 yesterday and transferred over my old number. this process took until around 4 yesterday evening. I paid my membership and I could make calls and send texts no problem until around 6 pm and since that i can't do either. I can still receive calls and text though. i've tried turning phone on and off also

Re: new member - can't make calls or send texts

dalyer — Wed, 18 Sep 2013 10:31:10 GMT

What does your online account say about your membership status, expiry date and mobile/landline calls, texts and data (if applicable) balances?

I presume that in 2 hours you didn't use up your allowances or breach the fair usage limits and gotten barred (in which case you probably couldn't receive calls/texts anyway)?

You might need to contact 48 support for assistance on this:

How to get help

Hope this helps.

Re: new member - can't make calls or send texts

amyrattigan — Wed, 18 Sep 2013 11:10:53 GMT

checked expiry dates, etc and its all fine. sent a request already to an agent, just waiting on a reply from them too. thanks

Re: new member - can't make calls or send texts

DiegoB3174 — Mon, 25 Jul 2022 21:11:01 GMT

How did you solve? I have the same problem

Re: new member - can't make calls or send texts

dalyer — Mon, 25 Jul 2022 21:24:29 GMT

@DiegoB3174 wrote:
How did you solve? I have the same problem

You're replying to a 9 year old thread!

You need to post a description of your specific problem if you want help from the community forum.

Alternatively, contact 48 support.

See the link in my signature below or email them at support@48months.zendesk.com