topic lost sim in Other Help

My sim card got rejected

ande — Tue, 21 May 2013 08:18:01 GMT

Dear Sir Madam

My sim card got rejected it is my number [personal details] please can i order a replacement sim with the same details and offer i appreciate . My address is [personal details]
Many thanks

Re: lost sim

dalyer — Tue, 21 May 2013 09:42:10 GMT

You can order a replacement SIM for your existing account and number using the link that I posted above.

Hope this helps.

lost sim

ande — Wed, 22 May 2013 08:47:23 GMT

Dear Sir,Madam

my 48 sim card is not working i need replacement sim card please i appreciate that if you could post me as soon as posible please. my sim card number is [personal details]my address is:[personal detials]please post me a replacement sim with same offers thanks very much.

looking forward Andy

Re: lost sim

dalyer — Wed, 22 May 2013 10:05:30 GMT

It's not such a good idea to post all your personal details on a public forum like that.

See my previous posts - you can order a replacement SIM for your existing account/number through your online account here:

http://48months.ie/help/losthandset

If you still have problems then you should log a support request to get 48 to assist you directly with this issue:

http://help.48months.ie/requests/new

Hope this helps.

Re: My sim card got rejected

ande — Tue, 04 Aug 2015 23:21:07 GMT

Hi dear
I was on standard membership ( all calls and text ) , but its for 2 months that i cant make unlimited calls , i have only 300 mins per month, could u plz make my membership like before, thanks

Re: My sim card got rejected

dalyer — Tue, 04 Aug 2015 23:33:34 GMT

Standard membership changed on 10th June and now only comes with 300 minutes of mobile calls instead of "unlimited" calls.

I very much doubt that 48 are going to make exceptions for individual members and revert them to the old allowances!

See here:

http://community.48months.ie/t5/Most-Popular-Questions/Changes-to-memberships/td-p/34859

http://www.48months.ie/boiler-plate/notice-of-changes

You should have received notification of this change by email several weeks before it happened.

Memberships purchased before 10th June still come with the old allowances (e.g. unlimited mobile calls) but any purchased subsequently don't.

If you have a problem with this then you need to contact 48 support here:

http://www.48months.ie/help#ask-a-48-agent

Note that it's no longer worth buying Standard membership as Guido gives you more for the same price. But still only 300 mobile mins.

http://www.48months.ie/membership-plans

If you have auto renewal of membership switched on then you should switch it off and/or change the membership type from Standard to Guido or Don/Mitch.

Hope this helps.