topic Re: No Service in Other Help

No Service

a_oc — Sat, 14 Sep 2013 23:35:21 GMT

Hi 48,
For a few weeks now I have had terrible service. Usually when I am connected to wifi it will always say 'No Service' or 'Searching..'. This also happens when I'm at school whereas normally I would have a bit of coverage. It isn't good outside either but I will always have little or none when connected to wifi.

This is the second time that this has happened to me and I would really appreciate an answer to my problem as it is very inconvenient.

Thanks for your time,
Aoife

Re: No Service

dalyer — Sun, 15 Sep 2013 12:43:41 GMT

What's coverage like generally in your area?

http://community.48months.ie/t5/Most-Popular-Questions-Knowledge/What-s-the-network-coverage-like/ta-p/236

http://community.48months.ie/t5/Techie-Updates/Resolved-3G-coverage-issues-08-05-2013/m-p/5078#M125

Can you try another unlocked phone to see if that works OK? If it does then it's most likely your phone that has a problem.

Hope this helps.

Re: No Service

a_oc — Mon, 16 Sep 2013 17:27:01 GMT

The coverage is normally perfect. It's ever since I went to Irish college where my phone would be turned off for three weeks, a week at a time.

I'll try the sim in another phone.

Thanks for your help

Re: No Service

dalyer — Mon, 16 Sep 2013 21:40:59 GMT

If necessary contact 48 support to see if they can help:

http://community.48months.ie/t5/Need-Help/How-to-get-help/td-p/4038/jump-to/first-unread-message

Hope this helps.

Re: No Service

ponygirl — Wed, 25 Sep 2013 07:08:16 GMT

At the moment I have no service now for about 12 hours . The same thing happened again last week .

Re: No Service

dalyer — Wed, 25 Sep 2013 08:32:50 GMT

What do you mean by "no service"?

No signal/signal bars at all?

Or you have signal bars but cannot make calls/send texts?

If you have no signal at all then presumably the SIM did not get registered/activated properly.

If you have a signal but cannot make calls/send texts and have bought membership already then something else is wrong.

Either way you should probably contact 48 suppport using the link that I posted above which explains how to do this.

Hope this helps.