topic got new neno sim in Other Help

got new neno sim

Anon — Fri, 13 Sep 2013 18:32:09 GMT

i im a customer is 48 month . i put my sim inside . but its show me locked sim ... so what i have to do now ......?

Re: got new neno sim

dalyer — Fri, 13 Sep 2013 20:54:46 GMT

Did you register the SIM?

http://48months.ie/register-sim

Is your phone unlocked for use on any network? If not then it needs to be:

http://community.48months.ie/t5/Most-Popular-Questions/How-to-unlock-your-phone/td-p/2/jump-to/first-unread-message

If it is then is it prompting for the SIM PIN (PIN1) which came with the SIM? Once you enter that you can configure the phone/SIM to disable PIN locking if you want.

Hope this helps.

Re: got new neno sim

Anon — Fri, 13 Sep 2013 21:08:09 GMT

Hi,

My phone is totally unlocked and I have registered my sim with 48months. But still

the phone is showing locked sim. PLease help me out with this regard as I cannot switch my pfone off for long.

Thanks.

Re: got new neno sim

dalyer — Fri, 13 Sep 2013 21:13:44 GMT

You may need to contact 48 support about this so:

http://community.48months.ie/t5/Need-Help/How-to-get-help/m-p/4038#U4038

Hope this helps.

Edit: is it an iPhone? If so is this of any relevance?

http://support.apple.com/kb/HT1316

https://discussions.apple.com/thread/5037447?start=0&tstart=0