topic Re: Not Receiving Mobile Data in Other Help

Not Receiving Mobile Data

clionanimhogain — Wed, 11 Sep 2013 14:13:43 GMT

Hi everyone,

I've asked two 48 agents about this, but no one seems to have a proper solution so far, I was wondering if anyone has had a similar issue and how they fixed it.

I got a new replacement SIM 5 days ago, and my mobile data, along with everything else was working perfectly.

I then got a message from 1749 (48) with new browser settings, which were installed, and then my mobile data stopped working.

From the icons on my phone, I can tell that there isn't an issue with sending data, but there is an issue receiving data. When connected to Wi-fi, there's no issue.

I've switched it off and on again, I've tried "Flight mode", I got them to send another configuration message and I've checked the APN settings about 20 times, but it's still not working.

My phone is a Samsung Galaxy S4.

If anyone has any other useful ideas, that would be great!

Thanks in advance.

Re: Not Receiving Mobile Data

dalyer — Wed, 11 Sep 2013 15:27:57 GMT

Any chance this is relevant?

http://community.48months.ie/t5/Techie-Updates/Intermittent-issues-with-data-11th-September-2013/m-p/7947

Hope this helps.

Re: Not Receiving Mobile Data

clionanimhogain — Wed, 11 Sep 2013 15:33:59 GMT

Hi dalyer,

Thanks for your reply.

It's entirely possible that this is the cause, I can't be sure obviously.

But I'm worried it could be something else, seeing as I had only just gotten the new SIM and that this issue arose within a few hours of me receiving the text with Internet settings.

It's incredibly frustrating but thanks for the link regardless!