topic Re: Number transfer in Other Help

Number transfer

Anon — Sun, 08 Sep 2013 12:40:04 GMT

Hello, I've been waiting for my number to be transferred since Friday 4PM and there's still no sign, it's really annoying, because I can't contact people and my old card don't have service now and with 48 card I can't do anything, but I already topped it up, but I don't want to lose money in the card, I contacted the agent and he said I'll have to wait 48 hours, but I've been waiting longer than that, any solutions?

Thank you.

Re: Number transfer

Anon — Sun, 08 Sep 2013 15:30:22 GMT

I have the exact same issue, not happy at all 😞

Re: Number transfer

dalyer — Sun, 08 Sep 2013 19:54:04 GMT

@niamhcurran14 wrote:
I have the exact same issue, not happy at all 😞

You'll probably need to log a support query to get 48 to look into the problem:

http://community.48months.ie/t5/Most-Popular-Questions/How-do-I-keep-my-old-number/td-p/18/jump-to/first-unread-message

Hope this helps.

Re: Number transfer

Anon — Mon, 09 Sep 2013 19:46:04 GMT

Hi,

I tried to change my number over but it came up error, i looked up help and it said to just go back and try again but there is no option to try again this happened about a week ago and still no movement can anyone help please

Phillis...

Re: Number transfer

dalyer — Mon, 09 Sep 2013 21:06:31 GMT

You should probably contact 48 support. See the link that I posted above.

Hope this helps.